In an Imperial Beach plumbing emergency, shut the main water valve, and if you smell gas, get out of the house and call 911 and SDG&E at 1-800-611-7343 from a safe place. Then call the number on this page to be connected with a local plumber in Imperial Beach.

How water and sewer work in Imperial Beach
Imperial Beach gets its water from California American Water through the same system that serves Coronado. Cal Am buys fully treated water from the City of San Diego and disinfects it with chloramines in its pipes. Cal Am states that its customer line, 1-888-237-1333, takes emergency calls at any hour, so a break at the meter or in the street goes there.
The city runs its own sewer collection system through its Public Works Sewer Division, with about 50 miles of lines and 11 pump stations that move wastewater into the San Diego Metropolitan Sewage System. Because so much depends on those pump stations, a backup that hits several homes at once is worth reporting to Public Works at 619-423-8311. A backup in one house is usually in that home's own line.
Water hardness at the City of San Diego plants that supply Cal Am runs from 145 to 280 ppm as calcium carbonate, about 8.5 to 16.4 grains per gallon. Close to the beach, salt air also wears on hose bibs, outdoor shutoffs and exposed fittings, which can fail at inconvenient hours.
Who handles what
| Situation | Who to call first |
|---|---|
| Water bubbling from the street or meter box | California American Water, 1-888-237-1333 |
| Burst pipe, broken supply hose or leaking water heater | A plumber, after you close the main |
| Sewage backing up in one home | A plumber to clear the private line |
| Sewer overflowing in the street or several homes affected | Imperial Beach Public Works, 619-423-8311 |
| Gas odor | Leave, then 911 and SDG&E at 1-800-611-7343 |
Signs that shouldn't wait
- A wet ceiling, wall or cabinet base that keeps spreading
- Gurgling from the lowest drains followed by a sewage smell
- Water pooling at the base of the water heater
- A sudden loss of pressure with the sound of water running somewhere you can't see
Timing and seasonal notes
Winter is the rainy season along this stretch of coast, and heavy storms can push water toward low yards and cleanouts and slow drainage. Freezes are rare this close to the ocean, so most emergencies here come from wear, scale and salt exposure rather than cold. Night, weekend and holiday calls usually cost more than a weekday visit. Imperial Beach requires a permit to install or alter gas or plumbing systems, so a larger repair may include permit work through the Building Division. No arrival time is promised; it depends on the hour and the plumber's schedule.
Emergency Plumber questions in Imperial Beach
Water is gushing from the street or the meter box. Who do I call?
How can I tell whether a sewer backup is the public main or my own lateral?
Do pipes ever freeze around here?
What information should I have ready when I call?
More plumbing services in Imperial Beach
Emergency Plumber nearby
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